Receptionist resume keywords
These are the skills, tools and certifications that show up most often in receptionist job postings in the US. Use only the ones that are true for you.
Asked for in most postings
- front desk
- greeting visitors
- multi-line phone system
- scheduling appointments
- customer service
- data entry
- mail handling
- Microsoft Office
Often listed as a plus
- bilingual
- check-in software
- cash handling
- office supplies
- HIPAA
- conference room booking
Example: the same experience, written two ways
Before: Worked at the front desk answering phones.
After: Greeted 80+ visitors a day, ran a 10-line phone system and booked appointments for 5 staff members in Outlook.
Tip: If the office is medical, legal or dental, say so. Each industry adds its own keywords (HIPAA, intake forms, confidentiality).